We generally collect your personal information directly from you. For example, we may collect personal information about you when you deal with us over the telephone, visit our website, participate in our promotions or competitions or when you have contact with us in person. We may also ask you to provide us with information regarding your personal or financial interests, demographics, experience with our services, and more detailed contact preferences.
We will not collect any personal information from you revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, association membership, or details of health, disability or sexual activity or orientation. Exceptions to this include:
• Where you have given express consent to Grow&Co to do so
• Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health
• The use is authorised by law or reasonably necessary to enforce the law
• When the information is necessary for the establishment, exercise or defence of a legal claim.
Grow&Co collects personal information for the following purposes:
• To provide you with information about our products and services
• To enter you in various competitions and promotions that we run from time to time;
• To better understand your needs and provide you with a better service
We will use and disclose personal information for the primary purpose for which it was collected. We may also use and disclose personal information for purposes related or ancillary to the main reason we collect it. Grow&Co will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide with other Grow&Co entities and/or business alliances who are acting on our behalf.
Grow&Co strives to keep your personally identifiable information accurate. If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to correct this information, or if necessary, we will discuss alternative action with you. Grow&Co will, on request, provide you with access to the personal information we hold about you, unless there is an exception which applies under the Privacy Act 1988 (Cth).Your request to obtain access will be dealt with in a reasonable time.
We protect any personal information that we hold from misuse and loss. We also protect it from unauthorised access, modification and disclosure. Your personal information may be stored either in hardcopy documents, as electronic data. We maintain physical security over our paper and electronic data stores and premises, such as locks and security systems. We also maintain computer and network security; for example, we use firewalls and other security systems such as passwords to control access to computer system.